Casual Administrator - Acute Demand Co-ordination Service

What you will be doing

As an administrator for the Acute Demand Co-ordination service you will be responsible for providing ongoing support for the Acute Demand Navigation Service (ADNS). This is a new service that we are providing to support the healthcare system by guiding patients to the health care provider that best suits their needs.

You will assist with the coordination of services ensuring: 

• Responsive and efficient coordination of services whilst developing strong relationships with all stakeholders
• Telephone enquires are received with excellent customer support in a professional and timely manner
• Facilitate a rapid response for all requests to arrange services, managing incoming referrals 

This is a casual role, you must be available to work across 7 days a week, between the hours of 7.30am-11pm.

What you will bring

• Excellent communication skills
• Experience using data bases and the Microsoft Office suite
• Administrative and customer service background
• Ability to demonstrate empathy and commitment to achieving the best outcomes for our patients
• Ability to work autonomously and as part of a team

About Us

Pegasus Health 24 Hour Surgery, a division of Pegasus Health (Charitable) Limited is a company committed to providing a high quality, twenty-four hour service to the people of Christchurch from its site at 401 Madras Street. Operating for over 25 years, it is the preferred provider of after-hours care for most family doctors in Christchurch. We are the only Urgent Care centre in Christchurch that operates 24/7. Our mandate is to always be there for people when they need us.

Please note: we may review applications before the closing date and we encourage you to apply as soon as you are able.

If you have further questions about this role please see the attached position description or contact Janice Smith: janice.smith@pegasus.health.nz.

All applications for this position must be made through our website.